The customer service at this company is 10 star. I received the wrong color suede by accident but as soon I reached out the right color was sent on its way in less than an hour for free! I wasn’t even asked to send the product I did receive back. Then I realized I ordered the wrong shearling and so I sent back both and the right one was then sent to me right away. The shipping is faster than anything I’ve ever seen before. Communication from the company was instant and the products are impeccable quality. I will be a repeat customer for sure. Thank you !